Term and Conditions

Welcome to Green Haven Sales! These Terms and Conditions outline the rules and regulations for using our website (seedpowerusa.com) and purchasing our sustainable gardening products.

1. Website Use and Intellectual Property

1.1 Access and Eligibility

Our website is intended for individuals aged 18+ who are interested in drought-tolerant plants, sustainable landscaping, and eco-friendly gardening solutions. By using our site, you confirm you meet these criteria.

1.2 Intellectual Property

All content on this website (text, images, logos, product descriptions) is the property of Green Haven Sales and protected by copyright laws. You may not reproduce, distribute, or create derivative works without our express written permission.

2. Product Information

2.1 Product Descriptions

We specialize in:

• Drought-resistant plants (cacti, succulents, milkweed, hummingbird mint)
• Flower bulbs (allium, crocus, daffodil)
• Alternative lawn solutions (grass plugs, groundcovers)
• Native and high-elevation plants

While we strive for accuracy, slight variations in plant appearance may occur due to natural growth patterns.

2.2 Non-Returnable Items

Due to their perishable nature, we cannot accept returns for:

• All live plants (including cacti, succulents, perennials)
• All flower bulbs
• Grass plugs

3. Ordering and Payment

3.1 Placing an Order

When you place an order, you:

• Agree to provide accurate, complete information
• Confirm you’re authorized to use the payment method
• Accept responsibility for any import duties or taxes in your country

3.2 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

Payment is processed at time of order. We do not store your payment details.

3.3 Order Confirmation

You’ll receive an email confirmation once your order is processed (within 1-2 business days). This constitutes our acceptance of your order.

4. Shipping Policy

4.1 Shipping Options

We offer:

• Standard Shipping ($12.95): Via DHL/FedEx (10-15 business days)
• Free Shipping: For orders over $50 via EMS (15-25 business days)

4.2 Shipping Areas

We ship worldwide except to:

• Most Asian countries
• Remote regions with delivery restrictions

Contact [email protected] if unsure about delivery to your location.

4.3 Delivery Issues

You must:

• Provide a correct, deliverable address
• Be available to receive perishable items
• Inspect packages upon delivery and report damage within 48 hours

5. Returns and Refunds

5.1 Eligible Returns

We accept returns within 15 days of delivery for:

• Non-perishable items in original condition
• Unopened, unused products in original packaging

5.2 Return Process

1. Email [email protected] within 15 days
2. Include order number and reason for return
3. Wait for approval and instructions
4. Ship to: 344 Thrash Trail, Wills Point, TX 75169 USA

5.3 Refunds

Refunds are processed within 5-7 business days after we receive your return. Note:

• Original shipping costs are non-refundable
• Refunds go to the original payment method

6. Limitation of Liability

Green Haven Sales is not liable for:

• Plants that fail to thrive due to improper care or climate conditions
• Delivery delays caused by weather, customs, or carrier issues
• Minor variations in plant size or appearance
• Any consequential damages related to product use

7. Governing Law

These terms are governed by the laws of Texas, USA. Any disputes shall be resolved in the courts of Van Zandt County.

8. Changes to Terms

We may update these terms periodically. Continued use of our site after changes constitutes acceptance.

9. Contact Us

For questions about these Terms:

Email: [email protected]
Address: 344 Thrash Trail, Wills Point, TX 75169 USA