Privacy Policy

Welcome to Green Haven Sales (“we,” “our,” or “us”) at seedpowerusa.com. We specialize in providing sustainable gardening solutions, including drought-tolerant plants, deer-resistant varieties, and eco-friendly landscaping options. Just as we care for our plants, we’re committed to protecting your personal information with the same level of attention and responsibility.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make purchases from us. By using our services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect several types of information to provide and improve our services to you:

• Personal Identification Information: Name, email address, shipping address, phone number, and payment details when you place orders for our plants, bulbs, or gardening supplies.
• Transaction Data: Details about purchases you make (such as flower bulbs, alternative lawn solutions, or high-elevation plants), payment amounts, and shipping information.
• Technical Data: IP address, browser type and version, time zone setting, browser plug-in types, operating system, and other technology on the devices you use to access our website.
• Usage Data: Information about how you use our website, products, and services, including which drought-resistant plants or groundcovers you view most frequently.
• Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

2. How We Use Your Information

We use the information we collect for various purposes:

• To process and fulfill your orders for sustainable plants like milkweed, hummingbird mint, or cacti and succulents
• To communicate with you about your orders, account, or inquiries
• To improve our website, products, and services (such as our selection of deer-resistant plants or full sun varieties)
• To send you information about new drought-tolerant plants, gardening tips, or special offers (if you’ve opted in)
• To prevent fraud and enhance the security of our payment systems
• To comply with legal obligations and protect our rights

3. Data Sharing and Disclosure

We value your privacy and only share your information when necessary:

• Service Providers: We may share information with third parties who perform services for us, such as payment processing (Visa, MasterCard, JCB, PayPal), shipping carriers, and marketing platforms.
• Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

We never sell your personal information to third parties for their marketing purposes.

4. Data Storage and Security

Your security is as important to us as the quality of our plants:

• We implement industry-standard security measures including SSL encryption for all transactions
• Payment card details are processed securely and we never store complete credit card information on our servers
• Personal data is stored on secure servers with limited access
• While we strive to protect your information, no electronic transmission or storage is 100% secure

5. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data under certain circumstances
• Opt-Out: Unsubscribe from marketing communications at any time
• Restriction: Request restriction of processing your personal data
• Portability: Request transfer of your data to another service provider

To exercise these rights, please contact us at [email protected].

6. Cookies and Tracking Technologies

Like a garden needs sunlight, our website uses cookies to function optimally:

• Essential Cookies: Necessary for basic functions like processing your orders for flower bulbs or groundcovers
• Performance Cookies: Help us understand how visitors use our site (e.g., which drought-resistant plants are most viewed)
• Functional Cookies: Remember your preferences (like language or region)
• Marketing Cookies: Used to show relevant ads for our sustainable gardening solutions

You can control cookies through your browser settings, but disabling some may affect website functionality.

7. International Data Transfers

As we ship our plants worldwide (except to select Asian countries and remote regions), your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during these transfers.

8. Children’s Privacy

Our website and services are not directed to children under 16. We do not knowingly collect personal information from children under 16.

9. Changes to This Policy

We may update this Privacy Policy as our sustainable gardening business grows. We’ll notify you of significant changes by posting the new policy on our website with an updated “Last Updated” date.