At Green Haven Sales, we understand that your drought-tolerant plants are more than just purchases—they’re the beginning of your sustainable garden story. That’s why we’ve designed a delivery process that’s as reliable and eco-conscious as our plants.
Our Shipping Promise
We carefully package each plant and bulb to ensure it arrives at your doorstep in perfect condition, ready to thrive in your water-wise garden. Our team handles every order with the same care we’d want for our own gardens.
Shipping Options
Standard Shipping
Carriers: DHL or FedEx
Cost: $12.95 flat rate
Delivery Time: 10-15 days after dispatch
Ideal for gardeners who want their drought-resistant perennials, cacti, or flower bulbs delivered quickly and reliably. Our premium carriers ensure your plants are handled with care throughout their journey.
Free Shipping
Carrier: EMS
Cost: Free for orders over $50
Delivery Time: 15-25 days after dispatch
Perfect for patient gardeners planning larger projects with our deer-resistant plants or alternative lawns. While slightly slower, this economical option lets you invest more in your sustainable landscape.
Order Processing
We process all orders within 1-2 business days. During peak planting seasons (spring and fall), please allow up to 3 business days for processing as we carefully prepare your drought-tolerant treasures for their journey.
Delivery Areas
We proudly ship worldwide, except to select Asian countries and remote regions where plant import restrictions apply. Whether you’re creating a high-elevation garden or a desert landscape, we’ll get your plants to you.
Tracking Your Order
Once your order ships, you’ll receive a confirmation email with tracking information. Watch your hummingbird mints and milkweeds make their way to your garden!
Returns Policy
If any plant doesn’t meet your expectations, you may return it within 15 days of receipt. Please contact our customer care team at [email protected] to initiate a return.
Frequently Asked Questions
How are plants packaged for shipping?
We use specially designed plant packaging that protects roots and foliage while allowing for air circulation. Bulbs are carefully wrapped to prevent damage during transit.
What if I’m not home when my plants arrive?
Most carriers will leave packages in a safe place. In extreme weather, we recommend having your shipment sent to your workplace or arranging for a neighbor to receive it.
Do you ship during winter months?
Yes! Many of our cold-hardy plants like crocus and daffodil bulbs are perfect for winter planting. We monitor weather conditions and may delay shipment if extreme cold would harm the plants.
Ready to Grow Your Sustainable Garden?
Now that you understand our delivery process, browse our collection of drought-tolerant plants, deer-resistant varieties, and water-wise landscaping solutions. Your beautiful, low-maintenance garden begins here at Green Haven Sales.
Have more questions? Our plant-loving team is always happy to help at [email protected].